Return & Refund Policy

Return window

Returns are accepted within 30 days of the original purchase date.

Eligibility

Items must be returned in their original, unused condition and in original packaging where applicable. Spore syringes and related products are sold for microscopy and taxonomy research only.

Return shipping

The customer is responsible for return shipping costs. We recommend using a tracked shipping method, as we are not responsible for items lost in transit.

Defective or damaged items

If your order arrives defective or damaged, contact us within 30 days at help@sporesource.com. We’ll provide a prepaid return shipping label and process a full refund or replacement upon receipt and inspection.

Refund process

Refunds are issued to the original payment method within 5–7 business days after we receive and inspect the returned items. Original shipping charges are non-refundable.

Cancellations

Orders may be cancelled within 12 hours of purchase by contacting help@sporesource.com. A 10% processing fee applies to cancelled orders. Once an order has been handed to the carrier, it cannot be cancelled.

Non-returnable items

Sale items, gift cards, and digital downloads are non-returnable.

How to initiate a return

Email help@sporesource.com with your order number and reason for return. We’ll respond within 1 business day with return instructions.

Questions?

Contact help@sporesource.com — we typically respond within one business day.

Last updated: May 14, 2026